Adapt & Triumph, made by Adapt & Triumph LLC — adaptive fitness and nutrition
Adapt & Triumph keeps almost everything you enter on your own device, and no account is needed. Coaches and organisation admins are asked to sign in. If you use teams, coaching, an organisation’s card, a sponsor code, sign in, or send us a report about a child’s safety, some things also reach our server. This page says how to delete both. The privacy policy has every detail.
Leaving a team deletes your name and your counts from it. Both need a connection: the app only lets go once our server answers. Stopping sharing ends the link, but you stay in that coach’s groups until they remove you or a profile is deleted.
You can delete a profile when there is more than one; to remove the last one, uninstall the app. Deleting a profile removes that profile’s saved data on your phone at once — workouts, nutrition logs, weight and measurements, health notes, kitchen and shopping list, streaks and challenges — and, when our server accepts the request, its team seats and counts. It does not remove photos in your Personal journal (delete each entry first), PDFs you made to share (they stay in the app’s cache until your phone clears them), or the numbers and keys that belong to the phone.
Delete Adapt & Triumph from your phone the usual way. Uninstalling removes what the app holds on your phone, except that on an iPhone a sign-in kept in the Keychain stays until you sign out or delete your account. It cannot reach our server, so do Step 1 first. Export a backup first if you may want your history later (menu → Settings → Backup & Restore).
We will delete what we can find and confirm by email within 30 days, usually much sooner, saying what we removed.
Some records (your private keys, your 18-or-over record, a block someone placed on you, the “I’m training now” time and the “still using it” date) are filed only under random numbers the app made up, and hold no name, email or anything you entered. The app does not show you those numbers, and once a profile is deleted your phone no longer has its number. We can find them from a sponsor code you used, or from a team or a coach link that still names you; without one of those, after a profile is deleted, we usually cannot tell which of them are yours.
| What | What happens |
|---|---|
| Your profile, workouts, nutrition, weight, measurements, health notes, journal, kitchen, shopping list, streaks, profile settings (on your phone) | Deleted at once when you delete the profile or uninstall. Journal photos go with each entry, or when you uninstall. Light or dark mode, the installation number, its key and your purchase unlock belong to the phone and go when you uninstall. |
| Your seat in a team: your first name, counts and weekly summary, avatar mark, clubs, titles, calls, and the like (our server) | Deleted when you leave the team, or delete the profile, while online and our server accepts it. |
| Posts you wrote in a team’s feed, and feed lines that name you (our server) | Stay with the team until you delete your own posts, or for up to twelve months. Email us to have one removed. |
| A team’s own records: its name, invite code, founder line, crest, rivalry and season results (our server) | They are the team’s, so they stay when people leave. Email us to have a team removed. |
| Your link with a coach and its weekly records (our server) | The link ends when you stop sharing. The ended link and earlier weeks stay until you or your coach delete a profile in the app, or you email us. |
| Your place in a coach’s groups (our server) | Stays after you stop sharing, until your coach removes you or one of you deletes a profile in the app. Email us to have it removed. |
| The last time you tapped “I’m training now”, one time for each coach (our server) | Replaced each time you tap, and shown to your coach for only a few hours. Not deleted when the link ends or when either of you deletes a profile. Email us to have it removed. |
| Your account, if you signed in: its email, its number and its link to your profile (our server) | Deleted when you tap Delete account in Settings → More → Account. Also deleted when you delete a profile that is signed in on this phone, while online and our server accepts it, unless that account is linked to a different profile; in that case, or if the profile was not signed in on this phone, the account stays until you sign in and delete it. If the profile is linked to a different account from the one it was signed in with, that other account is not deleted; it stays until you sign in with it and delete it. You can also email support@adaptntriumph.com from the address you signed in with, and we will delete it within 30 days. Supabase’s sign-in service keeps a log of past sign-ins, which can include your email address and your network address, for a limited time after that. Signing out only ends this phone’s sign-in. On an iPhone, deleting the app does not remove the sign-in from the Keychain: sign out first. |
| An invite to coach for or run an organisation: the address it was sent to, the name the admin typed, who sent it and when, and the role it gave you (our server) | Deleted 30 days after it runs out, is withdrawn, or the role ends. Deleting your account ends the role and takes your address off every invite at once; deleting the profile ends the role, while online and our server accepts it. If an admin removed you as a coach, which organisation did it, when, and how many client links that ended stay until you delete that profile in the app (while online and our server accepts it). An admin of the organisation can also withdraw the invite or remove you. Email support@adaptntriumph.com to have an invite to your address deleted sooner. |
| Your sponsor-code seat, the scrambled form of your private keys, and your 18-or-over record for teams (our server) | Kept after you delete a profile, so nobody can later use your random number as you. Email us to have them removed. |
| Your sponsor’s “still using it” date: this phone’s random number, your card’s batch label and the last day sent, if it was ever sent (our server) | Leaves your sponsor’s counts after 90 days, and our server deletes the row automatically once that day is more than 90 days ago. Deleting a profile or the app does not delete it. Email us with your sponsor code to have it removed sooner. |
| A block someone else placed on you in a team (our server) | Stays until they unblock you or delete their profile. Deleting your profile does not remove it. A block you placed goes when you delete your profile. |
| A problem you reported in a team, and any note you added (our server) | Kept while it is open, and deleted automatically 12 months after we close it. Deleting your profile does not delete it. Email us to have one removed sooner. |
| Short records that limit how often codes, team actions and Coach subscription checks can be tried: this phone’s random number, a scrambled token for the network (never its address) and the time (our server) | Deleted after about two days. That includes sponsor-code tries (which hold the same three things) and the record kept when a phone first registers its private keys (a scrambled network token and the time, with no random number). |
| A report you sent us about a child’s safety (our server) | Kept while it is open and for 12 months after we close it, even if you delete your profile, because it is about a child’s safety. |
| Your Coach subscription record, if Coach was ever switched on for a profile: the anonymous number RevenueCat made for this phone, the random numbers for your phone and profile, which Coach product it is, whether it is active, the date it runs to, when our server last asked RevenueCat and when that record was made (our server) | Deleted when you delete that profile in the app, while online and our server accepts it. Email us to have it removed otherwise. |
| Your client seats, if you bought seat packs as a coach: for each seat, a random number for it, your profile number, which purchase it came from, the days it holds, whether it came from a test purchase, when it was made and, while a client is on it, their profile number, the day they started and its last day; and the one-time codes you made, with when each was made and stops working; and for each seat pack you bought, a purchase record: the store’s and RevenueCat’s numbers for it, the pack, whether it was a test purchase, the anonymous number RevenueCat made for your phone, your phone and profile numbers, and when it was added (our server) | Deleted when you delete that profile in the app, while online and our server accepts it. Each purchase record then keeps only the store’s and RevenueCat’s numbers for it, the pack, whether it was a test purchase and when it was added, naming nobody, so the same purchase can never be added twice. Email us to have your seats removed otherwise. |
| A coach’s seat you hold as a client: your profile number on that seat, the day you started and its last day, and, for about two days after you used a seat code, your profile number on that code (our server) | The seat goes back to your coach, and your profile number comes off it, within a day of when you stop sharing with them, they take you off their list or its time runs out, and when you delete that profile in the app. |
| Your profile for clients, if you coach: your profile’s random number, your specialties, your bio, when you are usually around, whether your organisation is shown, what you coach and when you saved it, and, if you coach and are signed in, your answer to “What do you coach?” (what you coach, which sports, your team’s level and when you saved it) (our server) | Replaced each time you save. Deleted when you delete that profile in the app, while online and our server accepts it; Delete account does not delete it. Email us to have it removed otherwise. |
| Purchase record (which plan you bought, and when), held by RevenueCat, our purchase-verification provider | Deleted within 30 days of your emailed request. |
| Backup files you exported yourself | Wherever you saved or sent them. Only you can delete these; we have no access to them. |
| Payment and transaction records, held by Apple or Google | Kept by them under their own terms for legal and tax purposes. We cannot delete these; contact Apple or Google Play support. |
We do not collect your real name (a team or coach sees only the first name you give the app), your email address unless you sign in or email us, your location, your contacts, or your journal photos. Your health, workout and food data stay on your device, apart from the counts and the few items you choose to share that the privacy policy lists.
Email support@adaptntriumph.com and we will help.